Shipping & Returns


Delivery:


We deliver to all areas of England and the UK including Wales, Scotland, Cornwall,N- Ireland, Chanel Islands only.


We will only deliver the goods to the billing address that is provided.
Your order will usually be collected by our courier on the same working day if cleared full payment reaches us before 10:00am.
Delivery will usually happen on the next working day (8am-6pm, Monday-Friday only) although it can take up to 3-5 days. Delivery to non-standard areas will take longer.
Most of our items require a signature upon delivery. For orders over 40kg, please make sure that somebody is able to help the driver to unload. 
Upon receipt of your product please check the packaging carefully, if there is any damage then you must sign the courier’s paperwork as 'Damaged' this does not affect your statutory rights.
All damages must be reported to us as soon as possible for us to make a claim with the courier.
All goods are subject to availability. 
Items ordered will be delivered as soon as possible in accordance with the requested delivery service. 
All delivery conditions and charges are subject to change without prior notice.
Every effort is made to ensure that delivery is made within the estimated time scales and within a maximum of 10 working days. 
In the event that we are unable to supply your goods within 28 calendar days, we will inform you and advise you of the expected delivery date.
 


Returns or Cancellation: Your Rights:


You have a right to cancel this contract without giving any reason, at any time up to 7 working days after you receive the goods, subject to the goods being in an un-used condition. 
Any problems after use will be dealt with in accordance with our warranty.
To cancel, please contact us by letter, fax or e mail, and we will refund your money (excluding delivery charges) within 30 days.
You are responsible for the cost of returning the goods to us. You should ensure that you take out sufficient insurance against loss or damage in transit. If the goods are not returned in good condition, we will be entitled to claim compensation from you, for the reduction in value.
If you do not return the goods at all, we will charge you for the direct cost of recovering them from you.


These conditions do not affect your statutory rights.
Terms and Conditions are subject to change without notice. (Errors and omissions excepted)



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